Your connected service business
One business.
One connected record.
From the first booking to the final payment. Customers, jobs, people and business records stay together in your profession-aware workspace.
Bookings into jobsJobs into invoicesPayments into historyYour profession throughout
One connected operating system
The work moves forward. Its context comes with it.
Customer, asset, service, schedule and job information form a continuous business record instead of disconnected files.
Capture once, carry forward
Bookings connect customers, work subjects and service details. Create the job from the booking without starting the record again.
Keep the customer history
Customer and device records keep notes, fault history, warranty context and previous work available when service returns.
Connect work and money
Quotes, invoices and payments stay associated with the work, while inventory and suppliers provide the parts context.
Run the whole team
Employee records, roles, permissions, skills, availability and scheduling support the people delivering the service.
From enquiry to service
Take the booking. Keep the whole job in view.
Quick Book joins customer, device or asset, service, schedule, requirements, communications and documents in one intake workflow.
Bookings and scheduling
Manage booking records, confirmations, follow-ups, reminders, customer requests, wait lists and recurring services.
Handle the exceptions
Booking priority, conflicts, rescheduling, dependencies, escalations and no-shows keep changes tied to the original booking.
Work subjects and jobs
Link the customer and device or asset to a job with fault information, service categories, assignments, notes and documents.
Messages with context
Communications, templates, notes, documents and timeline entries remain associated with the service record.
160 profession operating packages
Your business is not a generic job list.
SCC adapts its terminology and libraries around what your profession actually services, repairs, maintains and records.
Choose your profession
Packages include Computer Repair, Phone Repair, Plumbing, HVAC / Air Conditioning, Pool & Spa Service and Medical Equipment Service among 160 canonical professions.
Adapt the work vocabulary
Profession context shapes services, booking questions, work subjects, devices, faults, diagnostics and job categories.
Connect the business libraries
Parts, accessories, consumables and inventory categories follow the profession alongside repairs, maintenance and testing.
Keep your own way of working
The package provides an operating foundation. Your business libraries stay editable, with a dedicated Profession Workspace.
Business records with continuity
Everything around the job stays connected.
Operational sections, technical context and profession workspaces sit together in the same service-business environment.
Service operations
Overview, Bookings, Customers, Devices and Jobs carry the work from intake to completion.
People and coordination
Calendar, Employees and Communications support schedules, roles, skills, availability and customer contact.
Money, stock and documents
Invoices, Payments, Inventory, Suppliers, Documents and Reports keep business information beside the work.
Technical and profession context
Technician, Profession Workspace and Settings connect linked technical records, business setup and profession libraries.
Connected VISINVOKE products
SCC has depth. Your wider toolkit stays connected.
Each product below opens its own website. Separate products retain their own access and platform requirements rather than being bundled into SCC.
Desktop Command Centre
VISINVOKE Technician
Backup Utility
PDF Toolkit
Content Planner
Website Capture Suite
Your desktop command point
Desktop Command Centre shows supported products and your account access, including SCC.
Choose the tools that fit
See product details on the VISINVOKE ecosystem overview. Account creation is free; SCC and other paid products have separate entitlements.
VISINVOKE means value. Quality. Ownership. Rewards.
01
Quality
Profession-aware operations and connected records built around the real service work your business handles.
02
Clear access
SCC is a subscription, not a lifetime purchase. Its complete base application is distinct from other VISINVOKE ownership models.
03
Choice
Extra workforce capacity and managed cloud protection are optional additions, not feature unlocks or requirements for the base application.
04
Rewards
Eligible VISINVOKE rewards programmes follow their own product rules. No rewards or loyalty credits are implied by an SCC subscription.
Clear subscription pricing
The complete application. Optional capacity and protection.
All prices are USD per month. Workforce extensions change total staff allowance only — no features unlocked. Your account confirms subscription terms.
Complete SCC base
US$65per month · up to 10 staff
Unlimited jobs. Unlimited locations.
160 profession packages and the complete SCC application. Optional workforce extensions:
- 20 staff: +$80 · $145 total/month
- 30 staff: +$200 · $265 total/month
- 40 staff: +$330 · $395 total/month
- 50 staff: +$480 · $545 total/month
Totals exclude optional managed cloud protection. Staff capacity only; no feature tiers.
Create a free VISINVOKE accountOptional SCC Cloud Shield
US$15per month · add-on
Essential managed protection
Settings and configuration backup, essential business data protection and managed VISINVOKE cloud protection.
Create an account for SCCOptional SCC Cloud Guardian
US$35per month · add-on · recommended
Full business backup
Customer records, job history, invoices, operational records and documents, with daily backup history and restore capability.
Create an account for SCCOptional SCC Cloud Complete
US$65per month · add-on
Expanded managed protection
Expanded backup coverage, larger document protection, extended retention and advanced recovery capability.
Create an account for SCCQuestions answered clearly
Know what your service business gets.
Subscription, profession packages, staff capacity and access, explained simply.
What does the base subscription include?
The complete SCC application costs $65 USD per month and includes up to 10 staff, 160 profession packages, unlimited jobs and unlimited locations.
How do I open Service Command Centre?
Create a free VISINVOKE account, arrange your SCC subscription through your account, install Desktop Command Centre and sign in. Launch SCC from your DCC collection with active SCC access.
Are workforce extensions feature upgrades?
No. Workforce extensions increase the total staff allowance only. All SCC features remain part of the base subscription. Monthly totals are $145 for 20 staff, $265 for 30, $395 for 40 and $545 for 50, before optional cloud protection.
Is managed cloud protection required?
No. SCC Cloud Shield, Guardian and Complete are optional managed protection add-ons at $15, $35 and $65 USD per month respectively. They are separate from the SCC subscription and staff extensions.
What do profession packages change?
Profession packages adapt terminology, services, booking questions, work subjects, faults, job categories, parts and inventory context. Your business libraries remain editable.
Is VISINVOKE Technician the same product as SCC?
No. SCC is the service-business operations system. VISINVOKE Technician is a separate technical product with its own access requirements; SCC includes the workspace for its linked technician records.
Continue in VISINVOKE
Your business, connected.
Create your free account, arrange SCC access, then install DCC and open SCC.
AccountSCC accessInstall DCCOpen SCC
Create a free VISINVOKE account